Success Stories

You are only as good as what your customers say!


Tigerpaw works with Audio Advice to improve information flow

Audio Advice has been the premier home entertainment source for the Triangle area of North Carolina since 1978. Specializing in home theater, whole house music, home automation and lighting control, and high performance audio systems.

Challenge

  • Needed a solution that could track and monitor technicians and would provide better information flow.
  • Previously had four separate systems that didn't talk to each other.

Solution

  • Introduced to Tigerpaw via the D-Tools booth at the Cedia trade show and saw great potential.
  • Tigerpaw provided better information flow.
  • Technician monitoring and tracking has improved greatly with Tigerpaw.
  • Better information flow and good reports have influenced the organization significantly.

Results

  • Company has new visibility into the sales funnel and sales activities.
  • Company can now track and monitor technician activity from one centralized location.
  • New efficiencies translate into faster customer response times.

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