A Framework for Successful Implementation and Ongoing Care

If you are a current customer and need support please use the following links:

Tigerpaw's Total Care Assurance™ (TCA) offers a broad range of benefits in one program, combining the latest in technology best practices, new software feature releases, and abundant support resources to help you deploy, manage, and truly take your business to the next level. Stay up to date with the peace of mind that your Software investment is protected with Tigerpaw's Total Care Assurance program.

BENEFITS INCLUDE: Software Assurance, Education Assurance, Support Assurance, Business Assurance

Explore these benefits and how they can help increase the return on your technology investment by providing your organization with the tools and business know-how to immediately improve productivity, minimize downtime, and lower operating expenses.

Facts about Tigerpaw’s Support:

Tigerpaw customers wait on average less than three minutes to speak to a support representative.
93% of Tigerpaw customers gave Tigerpaw's Support Department an "above average" and "excellent" score for the support they received.
86% of Tigerpaw customers said that their support issues were resolved to their satisfaction.
94% of Tigerpaw customers said that their support representative “met and/or exceeded my expectations” in regard to the quality of support they received.
The Tigerpaw support line is a toll-free number.

The above statistics were compiled from a pool of 493 Tigerpaw customer response between August 2008 to June 2009.

"The most impressive Tigerpaw feature is your support and training after our purchase. So many vendors become unresponsive after a purchase, but that has never been an issue at Tigerpaw. Your training was invaluable."

-David B.
Stonehill Technical Solutions

Telecommuncations, AV, IT, Installer, Service and Technician Testimonials

Learn more about Tigerpaw's Service Management and Account Management Solutions

Support